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Huntsville, AL 35808
+ Meet, greet, and evaluate customers’ needs.
+ Create work order/invoice based on needs, and then dispatch work order to shop based on time limits.
+ Visit vehicle in shop to view and evaluate with technician.
+ Create an estimate for immediate needs and any other recommendations based on evaluation.
+ Create the estimate using all of our available:
+ * Vendors to ensure best price/quality for customer.
+ * Sources for preventive maintenance guidelines.
+ Properly convey the above information to customer via in person, phone call, fax, e-mail, or text.
+ Order all appropriate parts, tires, and supplies
+ Re-dispatch work order for repair with time frame set for completion.
+ Follow up on work order during work period.
+ Finalize the work order upon completion.
+ Contact customer upon finalizing work order.
+ Discuss completed work with customer in detail including warranty and any future recommendations.
+ Finalize invoice depending on payment method.
- Must have basic automotive knowledge and passenger vehicle brand awareness.* Must possess good interpersonal and communication skills.* Must be able to lift at least 50 pounds from the floor to waist level.* Must be able to drive vehicles with either standard or automatic transmission.* Must have valid State Driver’s License.
We are proud to be an EEO employer M/F/D/V.
Keyword: Sales Associate
From: Express Oil Change & Tire Engineers