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Sales Advisor

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Job Details
Job Order Number
JC103809406
Company Name
Express Oil Change
Physical Address

Gulf Shores, AL 36547
Job Description

Job Descriptions:

+ Meet, greet, and evaluate customers’ needs.

+ Create work order/invoice based on needs, and then dispatch work order to shop based on time limits.

+ Visit vehicle in shop to view and evaluate with technician.

+ Create an estimate for immediate needs and any other recommendations based on evaluation.

+ Create the estimate using all of our available:

+ * Vendors to ensure best price/quality for customer.

+ * Sources for preventive maintenance guidelines.

+ Properly convey the above information to customer via in person, phone call, fax, e-mail, or text.

+ Order all appropriate parts, tires, and supplies

+ Re-dispatch work order for repair with time frame set for completion.

+ Follow up on work order during work period.

+ Finalize the work order upon completion.

+ Contact customer upon finalizing work order.

+ Discuss completed work with customer in detail including warranty and any future recommendations.

+ Finalize invoice depending on payment method.

Required Experience:

  • Must have basic automotive knowledge and passenger vehicle brand awareness.* Must possess good interpersonal and communication skills.* Must be able to lift at least 50 pounds from the floor to waist level.* Must be able to drive vehicles with either standard or automatic transmission.* Must have valid State Driver’s License.

We are proud to be an EEO employer M/F/D/V.

Keyword: Sales Associate

From: Express Oil Change & Tire Engineers


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