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Teleservices Supervisor

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Job Details
Job Order Number
Company Name
Wind Creek Casino
Physical Address
1801 Eddie Tullis Drive
Montgomery, AL 36117
Job Description

•Counts down and balances the cage vault at the beginning and end of the shift
•Completes and signs all associated accountability forms
•Responsible for processing jackpots
•Conducts even money exchange/transactions
•Verifies cash turn-in from other departments, various types of payouts, and cashier banks
•Maintains security and accountability of casino funds located in the Main Bank during their shift
•Receives and verifies funds brought in from Soft Count and the Bank
•Prepares bank deposits and records properly on main bank settlement sheets
•Prepares kiosk cassettes and coin bags
•Performs cashier duties as necessary
•Helps resolve any variances that may occur during their shift
•Provides an orderly and positive work environment
•Performs job duties in accordance with Cage Department Internal Controls, policies and procedures and gaming regulations
•Provides prompt, friendly and courteous service to all guests in a confidential manner, and maintains the confidentiality of all gaming records
•Maintains a strong knowledge of Title 31 requirements
•Conveys a professional, friendly and courteous manner in all interactions with guests and employees
•Other duties and responsibilities as assigned

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