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Help Desk Specialist

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Job Details
Job Order Number
2708239
Company Name
Chameleon Integrated Services
Physical Address
WE WILL DISCUSS IN INTERVIEW
Montgomery, AL 36101
Job Description

Help Desk Specialist
CATEGORY:
Domestic
TYPE:
Contractor
DESCRIPTION:
Help Desk Specialist
Multiple shifts available (must have active secrect clearance)
(require an active Secret clearance and will require Security plus with-in 60 days)
As Help Desk Specialist you will:

  • Monitor help desk system for incoming requests and resolve or escalate accordingly
  • Troubleshoot desktop, laptop, printer, hardware, software and other peripheral device issues
  • Fully document all steps and communication for each issue
  • Install and support business and clinical applications
  • Document processes and procedures
    To perform this job successfully, you should possess:
  • An active DOD Secret Clearance.
  • Associate degree and 3 years of help desk experience
  • Demonstrate the ability to identify and solve complex problems independently and multi-task in a dynamic environment
  • Strong communication and customer relationship skills
  • Proficient in Windows PC and printer administration and maintenance, strong knowledge of Windows operating systems and Office suites, and basic network and security fundamentals
    These positions prefer a Securitiy Plus Certification.
  • Will require security plus certification with-in 60 days!
    Candidates without a Secret Clearance (or higher) cannot be considered.
    If hired, you will need to obtain the HDI Support Center Analyst Certification within 90 days.
    We offer the latest training, great pay, and the opportunity to work with leading-edge technology!
    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status
    LOCATION
    Montgomery , AL

Employer’s Job# 189283
Please visit job URL for more information about this opening and to view EOE statement.


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