System Administrator - ERC (1848)
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Huntsville, AL 35806
The Systems Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract with work at Redstone Arsenal, Huntsville, AL.
The candidate will:
Deploy, configure, and troubleshoot computer systems
Provide remote troubleshooting support for break fix issues
Provide event and conference support
Deploy, configure, and troubleshoot mobile devices
Provide escalation and status updates to MDA customers
Provide technical support for enterprise projects
Resolve daily battle rhythm tasks
Track all work using the Remedy ticketing system
Provide enterprise printer support
The candidate must have one of the following combinations of education and experience:
HS Diploma (or GED) and 8 years of general experience;
Associate’s degree and 6 years of general experience;
Bachelor’s degree and 4 years of general experience.
Must have 4 years’ directly related experience in providing IT solutions
Must have experience working in a customer-facing role
Must have DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher
Must have an active DoD Secret Clearance