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Donation Attendant

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Job Details
Job Order Number
Company Name
Goodwill Easterseals of the Gulf Coast
Physical Address
5363 HIGHWAY 90
Tillman's Corner, AL 36619
Job Description


Job Description


TITLE:   Donation Attendant       DATE WRITTEN:  1/2018


DEPARTMENT: Donated Goods     SUPERVISED BY:  Store Manager. Asst. Mgr.                                                                                                            


STATUS:  Non-exempt, Part-time or Full-time                                                                      

Mission Contribution: Providing funding for our mission services operation.


Function: Providing customer service to donors and sorting donations.


Essential Functions:                                                                                                                                                   

  1. Ensures World Class donor and customer service, greeting customers within 10 seconds and providing friendly service and information.

  2. Assists with unloading donations from the donors’ vehicle and takes in donations left outside of store.
  3. Keep an accurate count of donations.
  4. Sorting donations into designated equipment.
  5. Loading large purchases for customers.
  6. Ensures a clean and empty work station at the end of each shift.
  7. Ensures the image of the exterior and interior of the donation area are maintained to Goodwill Easter Seals standards.

  8. Keeps aisles free from debris in the production area.

  9. Maintains adherence to all company policies and procedures.
  10. Other duties as assigned.


Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).

  1. Must be able to interact cordially and productively with a variety of people.                             

  2. Must be able to market Goodwill Easter Seals and explain the mission to the general public.                 

  3. Must be able to take initiative and work well with little supervision.
  4. Must be able to work a flexible schedule including nights and weekends.
  5. Must be able to distinguish between better name brand merchandise.  

  6. Must pass a drug screen, including random drug testing as required by the Drug Free Workplace policy. 


Experience and Education Requirements:

  •      High School diploma or GED preferred, but not required.

  •      Prior work experience in the service industry preferred.


Physical Requirements:

  • Ability to engage in frequent bending, stretching and stooping.
  • Ability to engage in prolonged standing, walking and twisting.
  • Ability to push equipment on wheels weighing 50 lbs. to 150 lbs.
  • Ability to lift and carry objects weighing up to 25 lbs. frequently and 75 lbs. with assistance occasionally.
  • Ability to use fingers, hands and wrists, repetitively.


Working Conditions:

Frequent physical exertion; exposure to unfit donated goods.


Critical Performance Factors:

  1. Customer Service
  2. Safety/Accident Prevention

  3. Speed and quality of processing


Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position.   I will be able to perform the essential functions of this position with or without accommodation



Applicant / Employee’s Signature                                                                                Date 



Supervisor/Manager’s Signature                                                                                   Date  

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