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Night Auditor

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Job Details
Job Order Number
JC148288084
Company Name
Pyramid Hotel Group
Physical Address

Birmingham, AL 35205
Job Description

The Courtyard by Marriott Birmingham Downtown at UAB is a rewarding place to work in the historic, upscale and exciting city of Birmingham-the largest city in Alabama. Live, work and play in one of Alabama’s premier metropolitan areas! Working at our hotel, you’ll be centrally located in Birmingham, steps from University of Alabama Hospital via an enclosed sky bridge, and just minutes from Children’s Hospital of Alabama. Get to know the area around our property! For cultural enrichment and entertainment, there’s the Alabama Museum of Health Sciences and Railroad Park, visit Visit Vulcan Park & Museum, home to the world’s largest cast iron statue located right nearby, or spend your time off exploring Five Points South for amazing music, shops and dining. Other highlights include the Birmingham Civil Rights Institute, Barber Motorsports Park, Birmingham Museum of Art, Birmingham Zoo, Birmingham Botanical Gardens, Alabama Adventure, the Alabama Sports Hall of Fame and the Alabama Jazz Hall of Fame. And of course there’s always Alabama Crimson Tide football up the road at the university’s main campus in Tuscaloosa!

Looking to further your education or focus on your physical fitness while working at our hotel? The University of Alabama’s Birmingham campus is just a half-mile away and offers the UAB Campus Recreation Center, with cardiovascular equipment, free weights and fitness classes (for a fee). If you’re more into outdoor sports, check out the Highland Park Golf Club (just a mile from the hotel) or the beautiful 54-hole golfing complex known as the Robert Trent Jones Golf Trail at Oxmoor Valley, just 11 miles from the hotel. There are hiking trails, biking trails, mountain biking, tennis facilities, bowling alleys and a nature preserve-all within 15 miles of where you’ll work!

Our hotel is well respected for its quality of service, clean rooms, comfortable beds and a staff that is friendly, professional and keenly aware of the importance of warm hospitality from our Front Desk to our restaurant staff to Housekeeping and our back-of-the-house operations. Guests love our contemporary-styled rooms, free WiFi, desks with ergonomic chairs, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Our suites add separate living areas and microwave ovens as well. We offer a truly excellent experience-for guests and employees alike. Come join our crew and help us take our reputation for service excellence to the next level!

We’re looking for a detail-oriented Night Auditor. The night audit shift is overnight from 11:00pm-7:30am.

The Night Auditor will:

+ Assist and oversee all Front Desk/audit functions.

+ Balance Food & Beverage outlets.

+ Balance and post the front office accounts.

+ Distribute daily report and others as requested.

+ Follow all checklists to ensure all duties are performed. All checklists are to be signed and dated each night.

+ Work with staff to resolve guest request.

+ Handle the guest check-in/check-out needs, inquiries and reported problems.

+ Be responsible for house/cash bank and deposit keys.

+ Obtain and verify essential guest information; ensure accuracy and completeness of all records.

+ Assign guest rooms on the basis of reservation requirements.

+ Read, maintain and make entries in the Front Desk log book.

+ Check for any guest mail or messages.

+ Oversee the issue of other department keys and maintain a log showing the time and to whom issued.

+ Ensure the timely delivery of wake-up calls and express checkout bills to the guest.

+ Responsible for knowing hotel emergency procedures.

+ Adhere to all hotel policies and procedures and all changes that may occur.

+ Carry out a reasonable request by management that I am capable of performing.

+ Maintenance of computerized hotel systems.

+ Handling of guest complaints and disturbances.

+ Responsible for requesting and inventory of supplies for audit staff.

+ Reporting physical, financial and personal miscellaneous discrepancies to management.

Other:

+ Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group, from time to time, is essential to the successful performance of this position. Employee with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

+ Due to the cyclical nature of the hospitality industry and report deadlines, employee may be required to work varying schedules to meet the business needs of the hotel and report deadlines.

+ Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using another combination of skills and abilities.

+ Good working knowledge of Hospitality accounting systems.

+ Ability to read, write and speak the English language to communicate effectively.

+ Ability to exercise judgment in evaluating situations and in making sound decisions.

QUALIFICATION STANDARDS

+ Education: High School diploma and/or any other combination of education and experience that provides the required knowledge, skills and abilities.

+ The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move an employee from their accustomed shift as business demands.

Opening ID: 2019-7029

External Company URL: https://careers-phg.icims.com

Street: 1820 5th Avenue South

Post End Date: 11/30/2019


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