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Part-Time Customer Service Representative

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Job Details
Job Order Number
JC149571581
Company Name
Aaron's Inc
Physical Address

Russellville, AL 35654
Job Description

We are Aaron’s – an industry
leader in the sales and lease-to-own retailer known for quality brand names and
superior customer service. We provide our team members the opportunity to reach
their full potential in a team-oriented, high-energy, recognition-based
environment with competitive pay and benefits. This is much more than a job -
It is a career with purpose.

Aaron’s Part-Time Customer Service Representatives drive sales by
providing a welcoming, supportive customer experience unmatched in our
industry. They help bring our customers one-step closer to their goals of
ownership and are critical to the success of our stores. As a Part-Time
Customer Service Representative, you will support in-store, telephone, and
direct marketing sales, assist with merchandising, and process renewal
payments.

Skills for Success

Part-Time Customer Service Representatives thrive in a fast-paced
environment and are positive and professional problem-solvers motivated to do
whatever it takes to help our customers achieve their goals. Part-time Customer
Service Representatives can connect and relate well to people, listen attentively,
explain things simply and easily. Like all Aaron’s team members, they share our
purpose and passion for making a real difference in the lives of others and the
rewards that come from creating strong personal connections for life.

The Work

+ Assist customers on the showroom floor

+ Accept and process customer payments

+ Direct customer opportunities to the Sales Manager as it relates to service and sales

+ Maintain the appearance and organization of the customer transaction counter

+ Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise

+ Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns

+ Input customer information for new lease agreements purposes

+ Update customer information and account statuses

+ Answer incoming phone calls and route to the appropriate team member

+ Meet and exceed daily, weekly and monthly sales goals

+ Process order forms and references

+ File and maintain customer folders and customer files

+ Any other reasonable duties requested by management

Requirements

+ At least 18 years old

+ Ability to work schedule of hours varying from 8 am to 9 pm

+ High School diploma or equivalent preferred

+ Strong organizational and communication, both verbal andinterpersonal skills

+ High energy with the ability to effectively perform allfunctions of the store and multitasking effectively

+ Ability to assist with lifting up to 50 lbs. without help andup to 300 lbs. with the assistance of a dolly

+ General product knowledge preferred

+ Maintain a professional appearance

+ Proficient computer skills and telephone etiquette

+ Strong sales skills in person and via telephone

+ Uphold the Aaron’s Brand and protect company assets

+ High level of energy in the workplace

Rewards

Team members enjoy access to career training and advancement
opportunities, and rewarded with competitive compensation, which includes:

• 401(k) plan

About Aaron’s

At Aaron’s we provide sales and lease-to-ownership specialty items
relating to furniture, consumer electronics, home appliances, and accessories
through its more than 1,800 Company-operated and franchised stores. Our
customers shop at Aaron’s for the same reason you should choose us for the next
step in your career – our ability to influence people’s lives. We help people
OWN IT”, and if you are looking for a company with the passion and dedication
to make a difference in the lives of customers and team members alike, join us
today.

Aaron’s is committed to creating a diverse work environment,
celebrates our team members’ differences, and is proud to be an equal
opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, color, pregnancy, religion, sex, sexual
orientation, gender identity, national origin, age, disability, Veteran status,
military duty, gender expression, genetic information, or any other protected
class.

Aaron’s is an Equal Opportunity Employer.


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