Broadband Specialist I, (13705) Andalusia, AL
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Andalusia, AL 36420
As a Broadband Specialist I (Field Technician), you will be focused on new installations of our cable television and broadband services. You’ll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have in regard to installation.
You’ll drive a company van, go into customer homes, and represent Mediacom every day to our customers.
*Makes customer drop installations (exterior and interior) from tap to antenna terminals on customer equipment.
*Performs new connects, reconnects, requested and non-pay disconnects.
*Adds outlets; installs and/or removes converts; performs upgrades and downgrades of service.
*Analyzes picture quality and judges acceptability of picture delivered following installation of cable service.
*Manipulates connectors, fasteners and wire and uses hand tools.
*Uses customary CATV hand and power tools in performance of job duties.
*Completes appropriate paperwork functions as prescribed by system management.
*Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems.
*Installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.
*Climb poles with proper safety equipment, ladders or other structures as needed.
- Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
*Properly uses, stores and maintains a VOM or DMM to check for “open” or “short” on line, AC/DC voltages.
*Inform customers of FCC Rules and Company policies as they pertain to customers.
*Generate additional company revenue through effective sales techniques and by offering information about product options , sales campaigns and promotions.
*Formal training with pay increases through self-guided study and more!
*Company vehicle, company uniforms, tools, netbook, cell phone, and fuel card
*Health, dental, vision, 401(k) with company match, paid time off.
*Generous discounts on services, education reimbursement
Mediacom Communications is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.