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Franchised General Manager

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Job Details
Job Order Number
Company Name
Physical Address

Huntsville, AL 35808
Job Description

Job Number 19156916

Job Category Property Leadership

Location Huntsville Marriott at the Space & Rocket Center, 5 Tranquility Base, Huntsville, Alabama, United States VIEW ON MAP

Brand Marriott Hotels Resorts /JW Marriott

Schedule Full-time

Relocation? Yes

Position Type Management

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

Please apply via email at:

Additional Information: This hotel is owned and operated by an independent franchisee, Ascent Hospitality, Inc. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Ascent Hospitality has an extensive portfolio of
hotels and a strong pipeline of new properties and acquisitions, but we’re not
about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience
for all of our Team Members and guests alike.
So we’re constantly looking for individuals who work well together for a
unified purpose. For our leadership, we’re looking for accomplished individuals
with a passion to serve others, strong communicators who clearly understand the
needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider
joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to be
our GENERAL MANAGER of 300 room Marriott Huntsville at the Space and Rocket
Center in Huntsville, AL. Apply today for a chance to take your career to new
heights in a thrilling and rewarding opportunity!

Job summary

The General Manager has overall responsibility for the successful operation of
the hotel and for meeting or exceeding its financial objectives. This position
is responsible for attaining projected revenues and profit levels and to ensure
superior guest service and product quality. The General Manager will maintain a
positive community image and remain current on local area trends and
participate in community events to represent the hotel. This champion will provide overall direction
and guidance to their team while managing the day-to-day leadership and
management of all property facets. The General Manager is required to adhere to
the mission and values of Ascent Hospitality.

What you will be doing

+ Lead, through a team, the effective management of Rooms, Food & Beverage,Accounting, Sales & Marketing, Engineering and Human Resources to maximizefinancial performance while upholding quality standards, maximizing levels ofguest satisfaction, and maintaining favorable employee morale.

+ Direct the development and execution of the annual strategic plan, the annualbudget, sales & marketing plan, and operations plan, emphasizing balancedgrowth and consistent profitability.

+ Maximize financial success of the hotel by aggressively pursuing revenue goals,managing expenses, controlling labor costs, and assuming overall responsibilityfor revenue management.

+ Conduct regular staff meeting, department meetings, and all employee meetingsto keep staff informed on hotel business, address concerns or problems, anddevelop plans to create a better, more profitable work environment for all.

+ Ensure that a maximum level of guest service and satisfaction is achieved andmaintained, and internal and external customer service needs are met throughavenues such as training, survey analysis, feedback and positive reinforcementprograms.

+ Provide mentoring and guidance to reporting staff and appraises the performanceof all positions directly reporting.

+ Coordinate capital improvement projects to maintain/upgrade quality standardsand property image and to protect assets.

+ Continuously monitor licensing, health, safety, and other statutory regulationsto ensure these aspects are in compliance.

+ Comply with all hotel and company policies and procedures.

+ Support the company pillars by following and executing: Revenue Improvement,Cost Management/Profitability, Exceeding Guests Expectations, AssociateEngagement, and Outstanding Physical Product.

Job Requirements:

+ Bachelor’s degree in Business or relatedfield.

+ A minimum of 5 years experience in different management positions in thehospitality industry with a minimum of 3 years experience as a General Managerin a full service environment.

+ Full service Marriott experience is certainly preferred.

+ Must possess a thorough knowledge of the hospitality industry, have a strongfinancial background, sound administrative skills, well developed managementskills, and have demonstrated ability to effectively lead.

+ Knowledge of upscale Food and Beverage, with clear understanding of service levelexpected in a fine dining atmosphere. In addition, understanding of food andbeverage quality while maintaining prime cost accountability.

+ Ability to apply common sense understanding to carry out instructions furnishedin written, oral, or diagram form.Ability to deal with problems involving several concrete variables instandardized situations.

+ Must be able to speak, read, write and understand the primary language(s) usedin the workplace.

+ Must be able to participate in the hotel’s MOD program.

+ Certified Hotel Administrator (CHA) is preferred.

This company is an equal opportunity employer.


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