skip to main content

Important Notice

It appears you are using an older version of your browser. While some functions will be available, Alabama JobLink works best with a modern browser such as the ones provided by:

Please download and install the latest version of the browser of your choice. We apologize for any inconvenience.

(Remote) ServiceNow Solutions Architect

Click the Facebook, Google+ or LinkedIn icons to share this job with your friends or contacts. Click the Twitter icon to tweet this job to your followers. Click the link button to view the URL of the job, which then can be copied and pasted into an e-mail or other document.

Job Details
Job Order Number
Company Name
Physical Address

Montgomery, AL 36107
Job Description


The ServiceNow Solutions Architect reports to the Platform Operations Manager, and is responsible for the design, implementation, maintenance, operations, and improvement of the technical tools and systems supporting IT Service Management functions for a large infrastructure support program. Essential duties of this position include:

+ Architectural leadership for the design and implementation of core management

+ Design and management of full ServiceNow based IT Service Management Suite

+ Primary interface to integration partners for the efficient, effective integration of tools and exchange of information with other peer teams, vendors, and 3 rd parties including Cloud providers

+ Workflow design, management and orchestration between tools and groups

+ High-availability and fault tolerant design and implementation of tools

The ideal candidate will have extensive experience in ServiceNow deployment, design, architecture, and operations including customer portal, Service Asset and Configuration Management (SACM), Project Portfolio Management, Service Mapping, Knowledge Management, and integrations with 3 rd parties and tools.

Other key attributes include:

+ Excellent communicator and collaborator, capable of working independently and in small groups of developers.

+ Ability to lead / assist with formulation and definition of solution scope and objectives while working with a team of Developers / Analysts on functional requirements and specifications.

+ Ability to use Object Oriented Design and Unit Testing / Test Driven Development techniques to design, code, test, debug, and document the automation services.

+ Independently performs and assists other team members in providing ongoing system maintenance, research, problem resolution, and on-call support tasks for existing systems.

+ Conducts investigations of considerable complexity.

+ Able to provide guidance and training to less-experienced programmer/analysts.

+ With limited direction, supports the implementation of systems into production.

+ Researches emerging technologies to determine impact on existing services and identify improvement opportunities.

+ Experience with agile software lifecycle processes; version control methodologies and tools



Must have a Bachelors and Nine (9) years or more experience; Masters and seven (7) years or more experience. Will accept an additional 4 years of experience in lieu of a degree.

Must have at least 4 years of direct ServiceNow experience.

Must have experience working on complex ServiceNow issues.

Must be able to work in a team environment.

Must be able to lead and help younger team members solve more complex problems.

Must have experience with: JavaScript, SOAP & REST Web Services, UI/UX design, Angular JS, HTML, Bootstrap, JSON, JQuery, Structured Query Language (SQL)

ITIL certification preferred (Foundation or above)

Desired Qualifications

Experience with related tools and platforms including Identity Access and Management (CyberARK, SailPoint), Microsoft Active Directory, Splunk, and VMWare platforms is a plus.

ITIL Certification

REQNUMBER: 1927175-US-United%20States

To view full details and how to apply, please login or create a Job Seeker account.