Sales Support Retail-Class A CDL
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Tuscaloosa, AL 35405
Essential Functions Statement(s)
Exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
Service all assigned accounts based on Division Policy for service frequency.
Service all accounts in accordance with the AIM Selling Process.
Develop and maintain positive professional customer relationships.
Honor and follow through on all personal and business commitments.
Ensure that every reasonable precaution is taken to protect the safety of self, customers, Buffalo Rock Property, and customer property.
Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
Responsible for continuous self improvement through the knowledge and use of all Company and Division provided training, either web-based, in-house, or any other Company provided method.
Consistently review all existing procedures for possible change.
Take ownership of the Team Rock concept to ensure the group’s success.
Properly complete all required paperwork to Company Policy and timeline.
Communicate daily with SPC / ASM any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
Achieve required percentage of Strategic Execution Objectives.
Maintain required AIM Certification goals per account.
Execute and achieve all account program key objectives.
Properly rotate all products in accordance with the AIM Certification criteria.
Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting the Team Rock concept.
Required to work weekends and non-traditional hours as needed.
Attend all scheduled meetings requiring your presence and / or participation.
Required to perform additional tasks or assigned additional duties not listed in this document.
Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
Safety Awareness – Ability to identify and correct conditions that affect employee safety.
Diversity Oriented – Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
Accuracy – Ability to perform work accurately and thoroughly.
Communication, Oral – Ability to communicate effectively with others using the spoken word.
Communication, Written – Ability to communicate in writing clearly and concisely.
Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
Self Motivated – Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
Responsible – Ability to be held accountable or answerable for one’s conduct.
Organized – Possessing the trait of being organized or following a systematic method of performing a task.
Decision Making – Ability to make critical decisions while following company procedures.
SKILLS & ABILITIES
Customer Service, Cart, Hard Trucks, Forklift, and Pallet Jack.
This position is subject to working conditions related to the individual unique working conditions at each account. Work is performed in many different environments and all safety precautions should be taken.