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Lending Implementation Professional Services Consultant

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Job Details
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Company Name
Physical Address

Montgomery, AL 36107
Job Description

Position Description

What does a great Lending Implementation Professional Services Consultant do?

The Lending Implementation Professional Services Consultant will provide analysis, consultation, and recommendations and hold responsibility for DNA implementations for our credit union and bank clients during deployment of DNA Core Financial Software, in order to ensure clients’ business needs are met. In addition, this position will support clients with both strategic consulting and implementations of post live items/modules. The right candidate will work closely with clients and internal stakeholders to ensure delivery and implementations of their suite of products and provide the best-in-class solutions to the clients’ needs.

Essential Job Responsibilities:

+ Support sales and consulting team

+ Provide best in class, industry recognized, recommendations for implementation and process improvement with the conversion of DNA

+ Configure and Implement DNA Core Processing Functionality

+ Document client and internal discussions and decisions

+ Execute specific duties and groups of work as assigned

+ Manage/resolve a fixed percentage of Service cases, prepare and escalate others to higher levels within the team

+ Test new features and functionality of the DNA product suite

+ Engage with clients and evaluate Readiness for conversion

+ Conduct support and training sessions with converting clients

+ Ensure client satisfaction

Required Qualifications for Consideration:

+ High School diploma/GED required; Bachelor’s degree preferred

+ 2+ years DNA Core system experience

+ 5+ Years in subject area of expertise within the financial industry

+ The ability to travel on average of 50%-75%, this may include weekend and holidays

+ Proficiency in MS office tools

Preferred Qualifications for Consideration:

+ SQL knowledge preferred

+ Subject Matter Expertise in the following: Loan Origination/Servicing; Consumer/Commercial/Mortgage Product; Consumer Loan Servicing; Commercial Loan Servicing; Mortgage Loan Servicing; Escrow Processing; Insurance Processing; Investor/Participation Lending; Back Office Processing; System Operations

+ Analytical thinking

+ Highly motivated to execute on deliverables on time

Professional communication skills

Travel Required:

+ Average 50% – 75%

Learn more about us.

In this role you will be aligned with our Open Solutions division which offers multi-charter solutions to banking and credit union clients in a shared services model. Its flagship product, the DNA™ platform, is a real-time, open technology account processing solution for financial institutions seeking a modern technology architecture and looking to benefit from the power of data and integration.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.

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