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Accepts and processes residents staying in the Family Haven Shelter and completes assigned documentation for intake and discharge of residents. Monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules. Transports residents as needed. Issues linen and supplies to new residents; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift. Assigns housekeeping and other tasks to residents; Answers telephone and responds to questions regarding the lodge/shelter operations. Warms pre-cooked meals and serves residents; Participates in regular staff meetings and trainings as required. Cleans and sanitizes each room at time of resident discharge; ensures that all rooms are in proper order before arrival of residents