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Production Technician

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Job Details
Job Order Number
Company Name
SERVPRO of The Quad Cities
Physical Address
Muscle Shoals, AL 35661
Job Description

Description: Respond to service calls as needed. Perform services as assigned, following SERVPRO production guidelines. Communicate with crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Work Week is typically Monday – Friday: 7:45 a.m.-4:30 p.m. however employee must be available for call in after hours on short notice. If already on-call additional compensation is given and if not already on-call additional compensation is given. Overtime is available and would be mandatory.
**Physical- Must be able to physically perform the job duties having abilities such as stooping, bending, kneeling, crouching, reaching, handling, pushing , pulling, lift up to 50 lbs.
routinely as part of the daily job.

  • Must have valid driver’s license with fairly clean driver record. * Must have the ability to pass a back ground check and pass a drug screen. * High School Diploma or Equivalent required.
    No experience required however past experience in Construction, Carpet Cleaning plus fire and water damage a plus.

    1. Executive: Customer Satisfaction- a.) Notify crew chief of customer needs and concerns. 2. Production : Production Processes and Jobsite Support a.) Adhere to SERVPRO 1-4-8 job response. *b.) Perform production processes following SERVPRO production guidelines per work order per crew chief directions. c.) Leave jobsite with a clean and orderly appearance. *d.) Follow SERVPRO uniform policy.
    e.) Develop production expertise: services, cleaning products, and equipment. 3. Human Resources: Communication *a.) Ensure clear two-way communication with crew chief and other technicians. 4. Production: Maintenance and Equipment Repair. a.) Maintain a clean and organized vehicle and clean equipment appearance. b.) Clean and maintain facilities.
    5. Executive: Safety and Risk Management. *
    a.) Attend safety training. b.) Understand and follow safety and risk management guidelines on the jobsite, in the office, and while traveling. 6. Additional: Other Duties, as Assigned. *a.) Take ownership of Roles and Responsibilities. **b.) handle recurring and unique tasks, as necessary.

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